Development & Operations Assistant
Full time, Raleigh, NC

POSITION SUMMARY:

Operations management:

  • Serve as the primary point of contact for the organization, handling phone and email  inquiries.
  • Maintain office equipment such as phones and copiers; coordinate with outside vendors for facilities maintenance and repairs.
  • Perform basic bookkeeping tasks including mail processing, bill paying, check mailing, depositing, and maintaining accounts payable/receivable records in collaboration with the Director of Finance.
  • Reconcile monthly credit card statements, collect all corresponding credit card receipts and ensure accurate accounting of all transactions.
  • Assist in annual financial audit preparation and support.
  • Secure locations and coordinate logistics for staff training and special events.
  • Manage and process new vendors and organization-wide purchasing.
  • Maintain office supply and printed material inventories, place orders, and handle shipping as necessary.
  • Keep up organization insurance coverages.
  • Provide general administrative support as assigned by the Executive Director.

Development & Event Coordination 

  • Manage and maintain accuracy of the donor database, ensuring all entries are precise and up-to-date.
  • Oversee and handle donation acknowledgment programs including thank-you letters, memorials, and matching gifts.
  • Contribute to the design and implementation of protocols, policies, and procedures for effective development operations management.
  • Handle logistics for fundraising events in alignment with organizational goals. Coordinate with local event chairs, event venues and rental companies as needed.
  • Recruit and train local event committees; cultivate and steward volunteer leaders for maximum impact.
  • Collaborate with leadership to identify and recruit high-level volunteer leadership for events.
  • Ensure smooth event days and analyze performance; oversee post-event follow-up including thank-you notes and outstanding payments.
  • Provide additional support and staff DANC table at events as needed.

An excellent candidate will possess the following qualifications:

  • Minimum of two years in a similar role.
  • Proficiency with Qgiv, Bloomerang, or similar systems, as well as spreadsheets and word processing.
  • Strong attention to detail, high integrity, and ability to work independently and as part of a team.
  • Lifelong learner with a problem-solving mindset and ability to recommend strategies to meet organizational needs.
  • Excellent interpersonal and customer service skills, including the ability to engage with diverse stakeholders.
  • Alignment with the values and mission of the organization, demonstrating inclusivity, respect, and integrity.
  • Problem-solver, who will understand needs and support processes to get things done, providing critical information in easily accessible and timely ways.
  • Technical proficiency with online tools and software, along with strategic thinking and planning abilities.
  • Professional written and oral communication skills, as well as effective time management and organizational skills.
  • Technically savvy in use of online tools and software and a strategic thinker who is able to collaborate, delegate, and ensure accountability. Ability to operate and troubleshoot standard office equipment.

SCHEDULE

This is a full-time, 40 hour per week position requiring that the individual be available to work during DA-NC’s regular business hours of 9:00 am – 5:00 pm, Monday – Friday based out of our office in Raleigh, NC.  Some infrequent evenings and weekends will be required.

Salary range starting at $40,000. 

Benefits to include: DA-NC values the work our employees provide to our communities. To show our appreciation, in addition to compensation we pay for 85% of employee’s health insurance.  In addition we offer life insurance, 401K, paid holidays, vacation and sick leave.

Ready to Apply?

Please send the following materials by email to Jobs@dementiaNC.org and include your first initial and last name in the subject line, along with position Director of Development Position.

  1.       Letter of Interest
  2.       Resume
  3.       Phone and email contact for two (2) professional references

 Dementia Alliance of North Carolina is an Equal Opportunity Employer. It is the policy of the Dementia Alliance of North Carolina to prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, national origin, age, sex, gender identity, sexual orientation, disability, veteran status, or genetic information.

Incomplete applications will NOT be considered.  No calls please. Applications will be continuously reviewed until the position is filled.